Help Center
What communication methods do Hexing's smart meters support?
Our smart meters support multiple communication methods, including RF (Radio Frequency), PLC (Power Line Communication), cellular networks (4G/5G), and NB-IoT. Additionally, we offer products that support the Wi-SUN protocol to meet the demands for data transmission stability and coverage range across different scenarios.
What is an AMI system? Can Hexing provide a complete solution?
AMI (Advanced Metering Infrastructure) is a comprehensive solution integrating smart meters, communication networks, and data management systems. Hexing Power provides full-stack, independently developed services ranging from single smart meters to 100-million-node AMI platforms. These cover data concentrators, collectors, communication modules, and O&M software, empowering utility companies to achieve precise metering and remote management.
What are the application scenarios for the 125kW/261kWh liquid-cooled energy storage system?
This Commercial and Industrial All-in-One/BESS is primarily designed for commercial and industrial scenarios such as industrial parks and commercial complexes. It can be used for peak shaving and valley filling to reduce electricity costs, demand management, and as a backup power supply, offering high safety and a long lifespan.
What is a Medium-Voltage Microgrid? What are some of Hexing’s project references?
A Medium-Voltage Microgrid is a system that integrates various energy sources—such as PV, energy storage, and diesel generators—to achieve seamless on-grid/off-grid switching at the 10kV medium-voltage level.The first medium-voltage microgrid EPC project in Brazil, constructed by Hexing Electric, has been successfully put into operation., which features black-start capabilities as well as frequency and peak regulation functions.
Does the Livoltek inverter support simultaneous on-grid and off-grid operation?
Yes, select Livoltek hybrid inverters and energy storage systems support seamless switching between on-grid and off-grid modes. They can operate on-grid when utility power is stable and independently provide power to critical loads during power outages.
What is the battery life (runtime) of the electric outboard propulsion?
The battery life depends on battery capacity, hull size, and travel speed. Hexing’s Marine Propulsion (such as the Livoltek brand) is primarily designed for recreational fishing and short-distance transportation. For specific battery life information, please refer to the product specification sheet or consult our sales team for model selection and configuration.
Which regions are modular water treatment plants suitable for?
Seawater Desalination Equipment are particularly well-suited for remote areas, islands, or emergency scenarios where water supply is urgently needed. By utilizing factory prefabrication and on-site assembly, they feature short construction cycles and can effectively address decentralized water usage needs, providing clean drinking water.
What is the warranty period for product malfunctions?
Hexing Power provides standard warranty services for our products. Within the warranty period, we offer free repair or replacement services for malfunctions not caused by human error. For specific terms, please refer to your product warranty card or consult your account manager.
What is the stock code for Hexing Power?
Hexing Power is listed on the Shanghai Stock Exchange under the stock code 603556. You can view Periodic Reports, Interim Announcements, and engage in Investor Interaction in the “Investor Relations” section.
What is your company's global service network?
Hexing Power’s business covers over 110 countries and regions worldwide, with 17 manufacturing hubs and 37 overseas subsidiaries. We have established a comprehensive Localization service system, committed to providing timely and professional Technical Support and Support to global customers.
